Privacy Policy

How we collect, use, and protect your personal information

Last updated: 1st January 2026

Introduction

datanovae B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or interact with us. As a company based in the Netherlands, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

datanovae B.V. is the data controller for the personal data we process. Our contact details are:

Data We Collect

We may collect and process various types of personal data depending on how you interact with our services. The data we collect includes information you provide directly to us, information we collect automatically when you use our website, and information we receive from third parties. This data collection enables us to provide our construction workforce tracking services, improve our offerings, and communicate with you effectively.

Information You Provide

  • Contact details (name, email address, phone number, company name)
  • Communication preferences and marketing consent
  • Messages and correspondence you send to us
  • Account information for our services
  • Payment and billing information
  • Technical support requests and feedback

Information We Collect Automatically

  • Website usage data (pages visited, time spent, click patterns)
  • Device information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies
  • Location data (general geographic region)
  • Referral sources and website navigation patterns

How We Use Your Data

We use of your data is based on legitimate legal grounds under GDPR. The primary purposes for which we process your personal information include providing our construction workforce tracking services, fulfilling our contractual obligations, complying with legal requirements, and pursuing our legitimate business interests while respecting your privacy rights.

Service Provision

  • Delivering our workforce tracking solutions and related services
  • Processing transactions and managing billing
  • Providing customer support and technical assistance
  • Maintaining and improving our platform functionality

Communication and Marketing

  • Responding to your enquiries and providing information
  • Sending service-related notifications and updates
  • Marketing communications (with your consent)
  • Conducting customer satisfaction surveys

Legal and Business Operations

  • Complying with legal obligations and regulations
  • Protecting against fraud and security threats
  • Analysing usage patterns to improve our services
  • Managing business relationships and partnerships

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in delivering our services, such as cloud hosting providers, payment processors, and analytics services. These providers are contractually bound to protect your data and use it only for the specified purposes.

Legal Requirements

We may disclose your personal data if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, subject to the same privacy protections.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific data retention periods vary depending on the type of data and the purpose for processing. Generally, we retain customer data for the duration of the business relationship plus a reasonable period thereafter for legal and business purposes. Marketing data is retained until you withdraw consent or we determine it is no longer necessary.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. These rights include the ability to access, correct, delete, or restrict the processing of your personal information. You also have the right to data portability and to object to certain types of processing. To exercise any of these rights or if you have questions about our data processing practices, please contact us using the contact information provided below.

Your Rights Include

  • Right of Access: Request a copy of your personal data we hold
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we process your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain types of data processing
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

International Data Transfers

As we operate internationally, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children under this age. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding data protection matters, please reach out to us using the following contact information:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable law.